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Production and delivery
For Ready To Wear Orders - All orders received before 11 AM Mountain time will be shipped by UPS / FedEx ground the same day the order received.
For Made To Order & Made To Measure orders - Your order will be produced by our tailor and in about 4-6 weeks delivered directly to your delivery address. All our suits are made at our suit factory in European Union and delivered directly to your address. If you are based out at USA, your order will be delivered through FedEx or UPS. If you are located outside of USA, your order will be sent through DHL.
For Ready To Wear Orders - we accept returns for refund or exchange upto 30 days from the day you receive our order. Please note the suit (or separates) should not be unalterered, unworn and in perfect new condition for return. Once returns department receive your suit, we will review and process your refund or return.
For Made To Order - We make Suits / Jackets / Pants / Vests based on your custom selection and deduct $100 from your refund for restocking fee.
For Made To Measure - We make Suits / Jackets / Pants / Vests based on your customization specifically for your needs and we are not accepting any returns for MTM Orders. But we cover 15% of your suit cost for any alterations you make upto 365 days(1 year) from the day the suit delvered to your door. Just send your receipt from your tailor and we wil cover 15% of the total suit cost.